Official WhatsApp Business API

WhatsApp for teams
that never lose
a single sale

WhatsApp Flows, a built-in CRM, automations and AI on top of your conversations. Built for the sales and support teams of large companies — and we help you get your process in order, not just install the tool.

Book a free demo → See the platform
WhatsApp Flows
Built-in CRM
AI via API
Guided onboarding
iOS & Android app
Bot active — replying
Qualified lead ✓
Assigned to Sofía
MA
María Acosta
● online
Hi, I have a question about the license. How many operators does it include?10:24
🤖 Pipochat BotHi María! Connecting you with a sales rep now 👋10:24
Hi! It includes 5 operators and you can add more anytime. Want a demo this week?10:25
Yes, perfect! When are you free?10:26
Tomorrow at 3 PM or Thursday at 10 AM. Which works better? 🗓️10:26
Tomorrow at 3 works great!10:27
Type a message...
Guided onboarding
We set everything up with your team. No waiting on IT, no tutorials.
No per-contact fees
You pay for your team, not for how many customers you have.
No contracts
Cancel anytime. No fine print, no lock-in.
Assisted migration
We help you move over from WATI, Respond.io or any other platform.
Integrates with
Built-in CRM
Meta Ads + CAPI
Google Calendar
Webhooks & API
Zapier / Slack
Why Pipochat exists

We tried every tool out there.
So we built our own.

Pipochat wasn’t born on a whiteboard — it was born in the trenches. We spent years implementing WhatsApp platforms and connecting CRMs for real sales teams, and we kept running into the same walls: per-contact fees that punish growth, 24-hour windows that kill conversations, and CRMs that live in another tab.

So we took everything we learned and turned it into a single platform — the one we wished we’d had. Simple for reps, complete for the team, and no surprises on the invoice — built for operations with dozens or hundreds of people handling conversations.

WATI Respond.io Callbell ManyChat HubSpot Pipedrive Salesforce Zoho

The best tool isn’t the one with the most features — it’s the one your team actually uses. That’s the bar we hold every Pipochat screen to.

10+ WhatsApp platforms and CRMs implemented before we wrote a single line of code
100s of sales flows migrated from other tools
1 obsession: making selling on WhatsApp simple
What sets us apart

Sales, support and data,
all in one place

Everything a large team needs to handle WhatsApp in an organized, measurable way — and keep getting better.

WhatsApp Flows
Native forms inside the chat: quotes, sign-ups, surveys and bookings without the customer ever leaving WhatsApp. Clean data straight into your CRM.
Built-in CRM
Pipelines, tags, owners and each contact’s full profile right next to the chat. No extra tool to pay for or integrate.
AI on your conversations
Connect via API to analyze every chat with AI: summaries, lead scoring, what people ask and where they drop off.
Automations
Welcome messages, qualification, routing by team or workload, follow-ups and reminders. Every lead moves forward without anyone having to remember.
Appointment scheduling
Automatic bookings, confirmations and reminders over WhatsApp, synced with your calendar. Fewer no-shows, fewer calls.
Clear metrics
Response times, conversion by stage and by operator, loss reasons. Dashboards anyone can read without asking for help.

Also included: multiple numbers and teams, coexistence with the WhatsApp Business app, segmented broadcasts and Meta CAPI.

The platform

See what it looks like
on the inside

Everything your team uses day to day, on a single screen.

pipochat.com
Inbox ⌄· 8,214 chats⌕+
All 8214Mine 7 Unassigned 12Due 0
Status: All ⌄Unread
María Acosta
Tomorrow at 3 works great!
HotMeta Ads
10:27
Julián Ríos
Does the policy cover hail?
Auto insuranceQuote
10:12
Lucía Sosa
✓✓ You: See you Thursday at 10 AM
Appointment
09:58
Pablo Torres
My order hasn’t arrived yet
After-sales
09:41
Carla Méndez
✓✓ You: Did you get to review it with your partner?
Yesterday
María Acosta 👤 Sofía 🕐 Expires in 22:18 ● Open
📣 Opened from an ad
▶
Pipochat for business

Get your sales and support team organized on WhatsApp. Book a demo…

View ad ↗
Today
Hi, I have a question about the license. How many operators does it include?10:24
🤖 BotHi María! How many people on your team would be using it?10:24 ✓✓
We have 12 in sales and 6 in support10:25
Assigned to Sofía by rule "Teams 10+"
Hi María! I’m Sofía 👋 I’ll walk you through a demo for your use case — tomorrow at 3 PM?10:26 ✓✓
Tomorrow at 3 works great!10:27
Sales (+54 9 11 •••• 0000) ⌄
Type your message here or press / for quick replies.
🤖⚡📎🏷️🎙️😊↵ send➤ Send
Pipelines › Enterprise sales
Pipeline Enterprise sales ▾
BoardList
⌕ Search leads by title… 👤 Assigned to me + Lead
All open deals ×24 deals · USD 38,400 open value
New (9)USD 9,600
Julián Ríos USD 800
SOSofía · 1h
💬 Last activity1h
Auto insurance
Grupo Norte USD 1,200
JMJuan · 3h
💬 Last activity3h
Google Ads
Qualified (7)USD 12,400
🔥 María Acosta USD 2,400
SOSofía · 2m
💬 Last activity2m
Hot Meta Ads
Delta Clinic USD 1,500
JMJuan · 1d
💬 Last activity1d
Appointments
Follow-up (3)USD 4,100
Carla Méndez USD 900
SOSofía · 2d
🤖 Automatic follow-up2d
Proposal (4)USD 8,800
Aseguradora Sur USD 4,000
LPLaura · 5h
💬 Last activity5h
Enterprise
Won (1)USD 3,500
Retail Once USD 3,500
LPLaura · 1w
✓ Won1w
Onboarding
Showing 24 deals · USD 38,400🔥 Hot lead   🤖 Handled by bot   ✓ Won
›| Contact info
María AcostaAR +54 9 11 •••• 4821
✎ Edit
🤖Automation
Linked leads + Link
Grupo Acosta DealPRIMARY
Enterprise sales
USD 2,400  ·  👤 Sofía
Stage 2 · Qualified ⌄
Tags
HotMeta AdsDecision-maker
Ad info
📣 Opened from "Pipochat for business"
82
Lead score calculated with AI
  • Team size (18 people)+30
  • Requested a demo+25
  • Replied in < 5 min+15
✦ Conversation summary
María wants to organize 18 people who currently reply from separate phones. She’s worried about losing chat history when a rep leaves and wants to measure response times. She’s the decision-maker and agreed to a demo.
Activities OpenDone
  • 📅 Demo with MaríaTomorrow 3:00 PM
  • 📄 Send proposal for 18 operatorsFri
  • ✦ AI suggestion: show chat reassignment—
Send MessageMessage with no reply
Ask QuestionAsk the contact something
Question ButtonButton options
Question ListUp to 10 options
ConditionBased on logic rules
Operations
👤Assign Operator
⏱Time Delay
🤖Trigger Chatbot
🎧AI Assistant
Campaign leads · QualificationSave flow▷ Test flow∿ View logs
Saved
⚡ Trigger⋮
Type: ad
Meta AdsGoogle AdsQR
🏷 Assign Tag⋮
Assign tags:
Q4 Campaign Meta Ads
? WhatsApp Flow⋮
Form: company details
IndustrySizeNeed
≡ Condition⋮
If AI score ≥ 70
YesNo
YES NO
👤 Assign Operator⋮
Team Senior sales
by workload + CAPI event
💬 Send Message⋮
Automatic follow-up
3 messages · 7 days
Sales dashboard Last 30 days
Conversations8,214+12%
1st response (median)2m 40s−38%
Qualified leads1,126+9%
Unanswered14review
Funnel by stage
  • Conversations
    100%
  • Qualified
    48%
  • Proposal
    22%
  • Won
    9%
Why deals are lost detected with AI
  • Price / financing31%
  • Slow response24%
  • Out of stock / no availability18%
  • Chose a competitor11%

Illustrative screens with sample data.

More than a tool

We organize your operation,
not just install software

We work with your team to design how conversations are handled, measure what happens and keep proposing improvements.

01 · ORGANIZE
Your sales and support team

We define who handles what, how conversations get assigned and what happens when nobody replies.

  • Teams, roles and assignment rules
  • Pipeline stages and tags
  • Quick replies and templates
02 · DESIGN
Processes that run themselves

We turn your processes into automated flows so every customer gets consistent service.

  • Lead qualification and routing
  • Appointment scheduling and reminders
  • After-sales, complaints and surveys
03 · IMPROVE
With data, not gut feeling

We analyze conversations to understand what your customers ask and where they drop off.

  • Frequent questions and objections
  • Loss reasons by stage
  • Concrete improvement proposals
Autopilot

Your sales funnel,
on autopilot

From ad click to closed deal: every lead moves through the funnel without anyone on your team having to remember a thing.

Second 0
Instant response
The lead comes in from Meta Ads, your website or a QR code and gets a reply in seconds, 24/7.
Minute 1
Qualification + scoring
AI chats with, qualifies and scores every lead. WhatsApp Flows captures the data in native forms.
Minute 2
Automatic assignment
The qualified lead goes to the right rep based on team, workload or specialty.
Following days
Automatic follow-up
Scheduled follow-ups until you get a reply. No lead goes cold because someone forgot.
Close
Sale + learning
Conversation summary straight to your CRM and a conversion event to Meta CAPI to optimize your campaigns.
WhatsApp Flows · native forms
Multiple pipelines · by team or product
Bulk broadcasts · segmented
Meta CAPI · optimize your ads with real sales
How we get started

We get it up and running,
with your team on board

You don’t have to set anything up alone: we do the onboarding together.

1
Assessment
We learn how your team handles customers today, which channels they use and where inquiries and sales slip away.
2
Implementation
We connect your numbers, build your CRM, flows and automations, and train your team.
3
Continuous improvement
We measure, analyze conversations with AI and suggest adjustments so you can serve and sell better.
✦ Conversational intelligence

Your conversations are
your best database

Every customer chat holds insights no survey will ever give you. Connect via API and let AI analyze all your conversations: what people ask for, why they buy, why they don’t — and who each contact really is.

  • ✓
    A profile for every contact, built automatically: interests, objections and buying stage
  • ✓
    Real insights from your database: frequent objections, loss reasons, opportunities nobody spotted
  • ✓
    Full API to combine the data with your CRM, BI or data warehouse
AI analysis
12,480 conversations · last 30 days
● Up to date
💡
38% of leads ask about financing before deciding. Consider highlighting it in your welcome message.
⚠️
Most frequent objection: delivery time. It shows up in 22% of lost sales.
📈
Leads contacted within 5 minutes convert 3× more than the rest.
MA
María Acosta — AI-generated profile
Interest: Pro planDecision-makerPrice-sensitiveReady for a demo
For large teams

Any team can use it.
It’s built for large companies.

Many numbers, many operators, multiple teams and processes that have to run the same way every day. Pipochat is designed for that scale, in any industry.

📡Telecom & media
🛡️Insurance
🛍️Retail
🏢Real estate
🏥Healthcare
🎓Education
🚗Automotive
💳Financial services
➕Your industry

Pipochat in your pocket

With the Android and iOS app, your team can reply, view lead profiles and get assignments from anywhere.

Get it onGoogle Play Download on theApp Store
  • ✓
    Notifications for assigned leads
  • ✓
    Inbox, tags and contact profiles
  • ✓
    The same history as on the web
Pricing

One simple license
that grows with your team

No per-contact fees. You pay for the operators handling conversations, not for how many customers you have.

All-inclusive
Pipochat License
USD 100
/ month · 5 operators and 1 WhatsApp number
Guided onboarding by our team
Additional operator+ USD 25 / month
Additional WhatsApp number+ USD 25 / month
  • 5 operators included
  • 1 WhatsApp number and integrations
  • Advanced CRM + automations
  • Meta CAPI + lead scoring
  • AI conversation summaries
  • 1,000 AI replies a month
  • Technical support included
Request a demo
Large teams
Custom
For operations with many operators or special requirements
 
  • Everything in the license
  • Sales and support process design
  • AI conversation analysis via API
  • Integrations with your CRM, ERP or BI
  • Team training
  • Ongoing metrics tracking and improvements
Talk to sales

Prices in USD · No fees for active contacts · No lock-in

Your next sale is already messaging you on WhatsApp

Show us how your team handles customers today, and we’ll show you what it would look like in Pipochat.

Book a free demo
FAQ

Frequently asked questions

Any team can use it, but it’s designed for large companies in any industry — telecom and media, insurance, retail, healthcare, education, real estate and more — with many operators, multiple numbers and processes that have to run every single day.

The license costs USD 100 per month and includes 5 operators, 1 WhatsApp number, integrations, an advanced CRM with automations, Meta CAPI with lead scoring, conversation summaries, 1,000 AI agent replies a month and technical support. Each additional operator or WhatsApp number is USD 25 per month. Each time an AI agent answers or acts is one reply; if you need more, packs start at USD 10 for 1,000 replies. For large teams, we put together a custom proposal.

No. We handle onboarding together with your team: we connect your numbers, build the CRM, flows and automations, and train your operators.

The license includes 1 number on the official WhatsApp Business API, and you can add as many as you need for USD 25 per month each. If your team needs it, you can also add coexistence numbers so each rep can use their own WhatsApp Business number inside Pipochat.

Yes. Pipochat has an Android and iOS app, so your team can reply, view lead profiles and get assignments from anywhere.

No. Unlike other platforms, Pipochat doesn’t charge for the number of contacts you have or for messages sent from the platform. You only pay for your plan and the operators and numbers you need.

Yes. We offer assisted migration at no extra cost. Our team helps you export your contacts, templates and settings, and make the switch without disrupting your operation.

It depends on the size of your team and the processes to automate. WhatsApp Business number verification can take 1 to 3 business days on Meta’s side; in the demo, we’ll give you a plan with concrete dates.

Yes. Pipochat offers a full REST API and real-time webhooks to connect with your CRM, ERP, e-commerce platform or any internal system. We also support Zapier and Make for no-code integrations.

Meta’s Conversions API lets Pipochat send the events that really matter back to Meta Ads: qualified lead, demo booked, deal closed. That way Meta’s algorithm optimizes your campaigns for real sales — not clicks — and lowers your cost per acquisition.

Yes — it’s one of the things that sets us apart. You can connect via API and analyze all your conversations with AI: build a profile for every contact, detect frequent objections, understand why deals are won or lost and draw real insights from your database.

Let’s talk — book a demo